Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and never chase losses. If gambling stops being fun, it’s time to stop and seek support.

Age Verification

You must be 18 years or older to gamble in Great Britain, or meet the local legal age requirement for your jurisdiction. Underage gambling is illegal and can lead to serious consequences. We encourage all players to verify their age and identity before participating in any gambling activity. Operators are required to carry out age verification checks to protect minors.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the signs early is crucial. Ask yourself if you have experienced any of the following:

• Chasing losses — trying to win back money you have lost by gambling more.
• Hiding your gambling from family, friends, or colleagues.
• Gambling with money meant for essential expenses like rent, bills, or food.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Borrowing money, selling possessions, or taking out loans to gamble.
• Neglecting work, studies, or relationships because of gambling.
• Lying about how much time or money you spend gambling.
• Gambling to escape from stress, anxiety, or other problems.
• Needing to gamble with larger amounts of money to feel the same excitement.

If you recognise any of these signs in yourself or someone you care about, please reach out for help as soon as possible.

Self-Help Tools

Reputable gambling operators offer a range of tools to help you stay in control. These may include:

• Deposit limits — set a maximum amount you can deposit over a day, week, or month.
• Loss limits — cap the amount you are willing to lose within a set period.
• Reality checks — receive reminders about how long you have been playing and how much you have spent.
• Time-outs — take a short break from gambling for a set period, such as 24 hours, a week, or a month.
• Self-exclusion — block yourself from gambling sites for a longer period, typically six months to five years.

Use these tools proactively, before gambling becomes a problem. They are designed to support healthy play and keep gambling as entertainment.

Support Organisations

If you need help or advice about problem gambling, the following organisations provide free, confidential support. Contact the service most relevant to your location.

• United Kingdom: GamCare — www.gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133 (available 24/7). Also, GamStop — www.gamstop.co.uk for free self-exclusion from UK licensed gambling sites.
• Australia: Gambling Help Online — www.gamblinghelponline.org.au or call 1800 858 858.
• Canada: Responsible Gambling Council — www.responsiblegambling.org for resources and support.
• United States: National Council on Problem Gambling — www.ncpgambling.org or call/text 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de for information and help.
• Other countries: Please search for your national responsible gambling organisation or contact a local helpline. The services above can also provide guidance or direct you to appropriate local support.

Seek Help Now

If you feel that gambling is no longer a choice or is causing harm to you or your loved ones, please do not hesitate to seek help. Reaching out is a sign of strength, not weakness. Help is available, free and confidential. You are not alone.